{"id":4986,"date":"2019-04-12T20:07:21","date_gmt":"2019-04-13T00:07:21","guid":{"rendered":"http:\/\/teachersfirst.com\/conferences\/?page_id=4986"},"modified":"2019-06-15T22:54:15","modified_gmt":"2019-06-16T02:54:15","slug":"volume-resource-page-2","status":"publish","type":"page","link":"https:\/\/teachersfirst.org\/conferences\/events\/iste-2019-philadelphia\/iste19-turn-up-the-volume\/volume-resource-page-2\/","title":{"rendered":"Turn Up the Volume Resource Page"},"content":{"rendered":"<h3>Turn Up The Volume: Become an Active Listener in Your Coaching<\/h3>\n<h2 style=\"color: white; background-color: #b90843;\">Resource Materials:<\/h2>\n<h3><\/h3>\n<h3 style=\"color: #4472c4;\">What is Active Listening<\/h3>\n<ul>\n<li><span style=\"font-weight: 400;\">Listening is the most important tool in your coaching toolbox. We don\u2019t put much thought into listening, and it matters.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Active listening means the ability or habit to listen to the speaker with full concentration using all of your senses. <\/span><\/li>\n<li><span style=\"font-weight: 400;\">Active listenings it the act of being mindful when you listen and attempting to understand the meaning of words spoken by another in a conversation. <\/span><\/li>\n<li><span style=\"font-weight: 400;\">Active listening is NOT a passive skill. Passive listening is when you are spacing out and not fully there. Active listening means staying focused. <\/span><\/li>\n<li><span style=\"font-weight: 400;\">It takes a lot of discipline to listen well. You aren\u2019t listening just to give a response, but rather to be of service to the others\u2019 agendas and needs.<\/span><\/li>\n<\/ul>\n<h3><\/h3>\n<h3 style=\"color: #4472c4;\">Padlet Collaboration<\/h3>\n<div class=\"padlet-embed\" style=\"border: 1px solid rgba(0,0,0,0.1); border-radius: 2px; box-sizing: border-box; overflow: hidden; position: relative; width: 100%; background: #F4F4F4;\">\n<p style=\"padding: 0; margin: 0;\"><iframe style=\"width: 100%; height: 608px; display: block; padding: 0; margin: 0;\" src=\"https:\/\/padlet.com\/embed\/v7n03enhyapp\" frameborder=\"0\"><\/iframe><\/p>\n<div style=\"padding: 8px; text-align: right; margin: 0;\"><a style=\"padding: 0; margin: 0; border: none; display: block; line-height: 1; height: 16px;\" href=\"https:\/\/padlet.com?ref=embed\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 0; margin: 0; background: none; border: none; display: inline; box-shadow: none;\" src=\"https:\/\/resources.padletcdn.com\/assets\/made_with_padlet.png\" alt=\"Made with Padlet\" width=\"86\" height=\"16\" \/><\/a><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<h3><\/h3>\n<h3 style=\"color: #4472c4;\">Why Active Listening is Important<\/h3>\n<ul>\n<li><span style=\"font-weight: 400;\">Listening is the most important tool in your coaching toolbox.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Teachers trust tech coaches more when they feel heard. <\/span><\/li>\n<li><span style=\"font-weight: 400;\">Active listening is beneficial as a coach, teacher, parent, friend, and for everyone. <\/span><\/li>\n<li><span style=\"font-weight: 400;\">This is a life-skill that makes those speaking feel more valued, heard, and respected.<\/span><\/li>\n<\/ul>\n<h3><\/h3>\n<h3 style=\"color: #4472c4;\">Active Listening Tips and Practical Implementation Ideas<\/h3>\n<table>\n<tbody>\n<tr>\n<td width=\"125\"><strong>\u00a0<\/strong><\/p>\n<p><strong>Active <\/strong><strong>Listening<\/strong><\/td>\n<td width=\"125\"><strong>\u00a0<\/strong><\/p>\n<p><strong>Tips<\/strong><\/td>\n<td width=\"125\"><strong>\u00a0<\/strong><\/p>\n<p><strong>How does it <\/strong><strong>look<\/strong><\/td>\n<td width=\"125\"><strong>\u00a0<\/strong><\/p>\n<p><strong>How does it sound<\/strong><\/td>\n<td width=\"125\"><strong>\u00a0<\/strong><\/p>\n<p><strong>How does it <\/strong><strong>feel<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"125\"><strong>\u00a0<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>A<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>Attention and Attend to your Body Language<\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Pay attention<\/p>\n<p>Stay Focused<\/p>\n<p>&nbsp;<\/p>\n<p>Attend to Body Language<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Lean towards the person speaking (face to face).<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Make eye contact.<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Avoid crossing your arms.<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Looking directly at the teacher.<\/p>\n<p>Keeping your eyes focused on the teacher, don\u2019t look around the room.<\/p>\n<p>No fidgeting<\/p>\n<p>No frowns or scowling, smiling goes a long way!<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Positive voice tone<\/p>\n<p>Words of affirmation and positivity<\/p>\n<p>The tone of your voice can show support, stress, and frustration.<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Warm and friendly<\/p>\n<p>Welcoming<\/td>\n<\/tr>\n<tr>\n<td width=\"125\"><strong>\u00a0<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>C<\/strong><strong>\u00a0<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>Clarify and Confirm<\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Ask clarifying questions.<\/p>\n<p>Paraphrase in your own words<\/p>\n<p>Confirm that you are understanding.<\/p>\n<p>&nbsp;<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Nod your head to confirm understanding.<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Asking the teacher what you can do to help to make things more clear.<\/p>\n<p>Asking the teacher any questions to be sure you understand their needs.<\/p>\n<p>Paraphrasing the needs.<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>The teacher feels heard and understood.<\/td>\n<\/tr>\n<tr>\n<td width=\"125\"><strong>\u00a0<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>T<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>Take Your Time<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>Slow Down<\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Don&#8217;t rush the conversation.<\/p>\n<p>Watch your tone.<\/p>\n<p>Make sure that you answer the teacher\u2019s questions.<\/p>\n<p>When replying to emails:<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Slow down<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Reread the email before you send.<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Check the tone of your words.<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Eyes on the teacher, and not your clock or to-do list.<\/p>\n<p>Focus and words are on the teacher\u2019s needs, not other tasks needing your attention.<\/p>\n<p>People are engaged while talking and building a trusting relationship.<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Overall sound and feel is relaxed and in the moment.<\/p>\n<p>Voice speed is at a regular, not rapid, rate.<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Slowing down makes the teachers feel they can trust you and they matter. They don\u2019t feel rushed.<\/td>\n<\/tr>\n<tr>\n<td width=\"125\"><strong>\u00a0<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>I<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>\u00a0<\/strong><strong>Ignore Distractions<\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Block out distractions.<\/p>\n<p>Do NOT take your phone (if you must, be sure the ringer is off).<\/p>\n<p>Don\u2019t glance away.<\/p>\n<p>Remember to stay focused \u2013 attention matters.<\/p>\n<p>To build trust, the teacher must feel heard.<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Set-up a specific time to meet. Honor that time by showing up on time.<\/p>\n<p>Designate office hours for teachers to sign-up at their convenience for in-person tech help.<\/p>\n<p>Post the schedule on your door, so others know not to disturb.<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Silent, except for conversations<\/p>\n<p>Go beyond just avoiding your phone. Also, turn off email notifications or anything that could divert your attention away from the teacher that you are coaching.<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Appreciated! Coaches show the teacher that the teacher\u2019s time is valuable and appreciated by avoiding the phone, email, notifications, and other distractions.<\/td>\n<\/tr>\n<tr>\n<td width=\"125\"><strong>\u00a0<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>V<\/strong><strong>\u00a0<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>Verbal Cues<\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Use verbal cues (not just body language).<\/p>\n<p>Try your best to remember details.<\/p>\n<p>Reiterate something mentioned by the teacher.<\/p>\n<p>It is okay not to remember everything, but try to remember some.<\/p>\n<p>Ask questions to the teacher during your talk.<\/p>\n<p>By asking questions you show that you are paying attention and actively listening.<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Create an online \u201cnotes\u201d area using any tool that works for you (Google Keep, Padlet, Docs, Lino, NoteJoy, etc.).<\/p>\n<p>Use this area to keep simple notes about meetings, needs, and other important details that you don\u2019t want to forget.<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Remembering details can be tough. Take notes!<\/p>\n<p>Verbal affirmation and questioning show your engagement in the conversation.<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Simply put, the teacher feels heard!<\/p>\n<p>Our non-verbal body language is important.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<tr>\n<td width=\"125\"><strong>\u00a0<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>E<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>\u00a0<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>Engage<\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>4 Ways to Engage<\/p>\n<p>Be Present \u2013 keep your mind clear and stay focused.<\/p>\n<p>Minimize possible distractions (i.e. phones)<\/p>\n<p>Give those cues that you are listening both verbal and non-verbal cues.<\/p>\n<p>Reflect (or ask questions) to clarify.<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Engagement looks like relationship-building conversations and actions.<\/p>\n<p>As a coach, relationships and trust matter the most.<\/p>\n<p>Engagement during your meetings will go a long way in teachers being comfortable with approaching you in the future.<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>You hear productive noise. The noise could include note-taking, questions, encouragement, and more.<\/p>\n<p>You don\u2019t hear awkward silence. Coaches should keep the conversation moving.<\/td>\n<td width=\"125\">&nbsp;<\/p>\n<p>Engagement helps teachers to feel like they are all part of the same team. The coaches are there to help when needed, and offer support.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h3 style=\"color: #4472c4;\">Additional Articles and Tutorial Videos<\/h3>\n<ul>\n<li>Article: <a href=\"http:\/\/blogs.edweek.org\/teachers\/coaching_teachers\/2014\/04\/active_listening_the_key_to_tr.html\">Active Listening: The Key to Transforming Your Coaching<\/a><\/li>\n<li>Article: <a href=\"https:\/\/www.coursera.org\/lecture\/relationship-management\/active-listening-3WK4f\">Active Listening: Communication<\/a><\/li>\n<li>Article: <a href=\"https:\/\/www.forbes.com\/sites\/forbescoachescouncil\/2017\/08\/24\/are-you-listening\/#702891d97298\">Are You Listening?\u00a0<\/a><\/li>\n<li>Article: <a href=\"https:\/\/betterlesson.com\/strategy\/158\/active-listening\">Active Listening<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/BW82k7lwI_U\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/xW3n34BYPmg\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/-BdbiZcNBXg\" width=\"730\" height=\"411\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3><\/h3>\n<h3 style=\"color: #4472c4;\">Standards Addressed<\/h3>\n<p><b>Content Knowledge and Professional Growth<\/b><span style=\"font-weight: 400;\">: Technology coaches demonstrate professional knowledge, skills and dispositions in content, pedagogical and technological areas as well as adult learning and leadership and are continuously deepening their knowledge and expertise. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">6b: Engage in continuous learning to deepen professional knowledge, skills, and dispositions in organizational change and leadership, project management and adult learning to improve professional practice.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">6c: Regularly evaluate and reflect on their professional practice and dispositions to improve <\/span><span style=\"font-weight: 400;\">and strengthen their ability to effectively model and facilitate technology-enhanced learning e<\/span><span style=\"font-weight: 400;\">xperiences.<\/span><\/p>\n<p><b>Professional Development and Program Evaluation<\/b><span style=\"font-weight: 400;\">: Technology coaches conduct needs assessments, develop technology-related professional learning programs and evaluate the impact on instructional practice and student learning.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">4a: Conduct needs assessments to inform the content and delivery of technology-related professional learning programs that result in a positive impact on student learning.<\/span><\/p>\n<h4><\/h4>\n<h4><a href=\"http:\/\/teachersfirst.com\/conferences\/events\/iste-2019-philadelphia\/iste19-turn-up-the-volume\/\">Return to Session Home Page<\/a>.<\/h4>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Turn Up The Volume: Become an Active Listener in Your Coaching Resource Materials: What is Active Listening Listening is the most important tool in your coaching toolbox. We don\u2019t put much thought into listening, and it matters. Active listening means the ability or habit to listen to the speaker with full concentration using all of &hellip; <a href=\"https:\/\/teachersfirst.org\/conferences\/events\/iste-2019-philadelphia\/iste19-turn-up-the-volume\/volume-resource-page-2\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Turn Up the Volume Resource Page<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":4943,"parent":4983,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width-page.php","meta":{"footnotes":""},"class_list":["post-4986","page","type-page","status-publish","has-post-thumbnail","hentry","user-has-not-earned"],"_links":{"self":[{"href":"https:\/\/teachersfirst.org\/conferences\/wp-json\/wp\/v2\/pages\/4986","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teachersfirst.org\/conferences\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/teachersfirst.org\/conferences\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/teachersfirst.org\/conferences\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/teachersfirst.org\/conferences\/wp-json\/wp\/v2\/comments?post=4986"}],"version-history":[{"count":8,"href":"https:\/\/teachersfirst.org\/conferences\/wp-json\/wp\/v2\/pages\/4986\/revisions"}],"predecessor-version":[{"id":5085,"href":"https:\/\/teachersfirst.org\/conferences\/wp-json\/wp\/v2\/pages\/4986\/revisions\/5085"}],"up":[{"embeddable":true,"href":"https:\/\/teachersfirst.org\/conferences\/wp-json\/wp\/v2\/pages\/4983"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/teachersfirst.org\/conferences\/wp-json\/wp\/v2\/media\/4943"}],"wp:attachment":[{"href":"https:\/\/teachersfirst.org\/conferences\/wp-json\/wp\/v2\/media?parent=4986"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}